ESR Consultancy
Customers Really Matter have been providing expert ESR Consultancy for the past two years for the NHS's new world class, integrated Human Resources (HR) and Payroll system. ESR is of the world's largest IT implementations and will be used by all NHS organisations throughout England and Wales.
CRM's Managing Director James White has for the last two years provided the ESR project with help to build a new after implementation strategy which allows the organisation to manage trusts who have gone live with the core ESR system. James has also provided Benefits Realisation Advice to around 100 trusts within different areas of the country and James is now able to provide individual trusts with advice on:
Our ESR Consultant, James White, can help NHS Trusts in the following ways:
- Getting the most from your ESR System implementation. Ensuring that the work you have put into implementing ESR is obtaining the rewards and benefits you want.
- Achieving cost efficiencies from your ESR implementation. ESR can drive a number of operational savings within different areas of your organisation including within HR, Recruitment, Payroll and Training. When implemented correctly with the correct change management in place, ESR can achieve significant cost savings for your organisation.
- Achieving RA5 status. The ESR project has teams in place to help you reach RA5 but the onus for doing this is with you as an organisation! As ESR statistics and information become more available to the Department of Health, so the requirement for Trusts to reach RA5 will become clearer.
- Implementing effective training and e-Learning systems and Strategies. As the NHS becomes a more competitive marketplace, the need to ensure all members of staff are fully trained and equipped with the relevant qualifications will become more and more important. Trusts can save large amounts of money with reductions in their CNST premium's which come from having all staff effectively trained.
- Implementing e-Learning strategies will require the correct technical infrastructure with Hosted Servers if you are going to provide easy access to local courses.
- Implementing the ‘crown jewels’ in the ESR portfolio which is Manager and in time Employee Self Service. Both can change the way in which trusts manage employee data and in which managers and employees interface with HR and Payroll teams.
In each of the areas above, James is able to provide advice, support and day to day implementation help to any trusts that want to get more from their ESR implementation. CRM are happy to be brought in for one day (to provide a general ESR overview and suggested action plan) or for a period of days to help ensure ESR reaches it's optimum. If you would like to discuss how James can help your Trust get the most from ESR, please contact us.
