Why We Are Different
At Customers Really Matter we realise every customer is different and keep this in mind with everything we do. Our InTouch tool is fully customisable, with custom fields and unique email templates to ensure it meets the needs of every one of our customers. If you need further customisation we can develop a custom version of InTouch just for you.
We also understand the importance support, which is why we provide UK Based telephone and email support for all of our customers.
Fanatical About Support!
Matthew Ruddle
At Customers Really Matter we realise that we are not the only company providing the services we do. Thats why we compliment what we do with fanatical support, over-exceeding our customer's expections.
Our Support Team, led by Matthew Ruddle, provide UK based telephone, email and remote pc based support to ensure our customers receive instant, expert support.
Customer Feedback
"Matthew's services were recommended to me and it was one of the best recommendations I have ever received. As a business owner I really struggled
with managing my clients. From within 10 minutes of using the customers really matter website, I realised how much time it was going to save me and
how much more effectively I could run my businesses. Matthew contacted me the same day I first emailed him and spent time and effort with me on the
telephone and online helping me to make the best of the system. The service I have received is prompt, knowledgeable, bespoke. Why should you use
the CRM system?? Because Matthew and the team really DO live and die by their clients. Customer service and an ability to provide exactly what the
client needs is their specialty and an easy to use system with support when I need it gives me peace of mind to concentrate my efforts on the rest
of my business." March 12, 2008
Marie Cooper-Coles - Co-Director CarMar Event Management
"Matthew has an enthusiasm for his business that is compelling and I have no doubt that he is sitting on one of the most dynamic web 2.0 support
programs out there. Follow up is critical in any business and a weakness for most. Matthew's service is superb and his attitude towards helping
people get the most from his their investment is what sets him apart." March 12, 2008
Paul Clegg - Owner, BNI WestCountry Ltd
Click here to see other clients who enjoy the benefits of our Support
