Mercator
Mercator are one of Europes leading point of purchase and display system companies and have a wide and blue chip client base.
The company, as a result of its recent growth, were looking for a Customer Relationship Management system to store information on their
existing customers and new business opportunities but were looking for a tool that would make use of the data for customer communications.
They chose to use InTouch in the summer of 2007.
"We chose CRM and their InTouch system because we felt that they offered us an easy to use application that could be easily deployed and instantly add value to our business. They understood how we wanted to manage our customer information and the communication functionality allowed us to send messages to our customers in a professional and attractive way which we could then measure and report back on. CRM have supported us all the way through the process through both email and on the phone and we would happily recommend the InTouch application to any other business"
Stephanie North - Marketing Consultant - Mercator UK
If you would like to contact someone at Mercator to discuss their implementation of InTouch, please click here
