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CRM have delivered a new national contact database platform that SD use for their own organisation and also for 150 separate Trust
organisations and over 750 system users.
The unique trust system provides a number of system modules to hold contact information,
a reporting engine to interrogate data for dashboard reporting as well as providing system users with the ability to communicate
through HTML email, SMS and Web based surveys to their user base.
'Supporters Direct are delighted with the customised InTouch system that CRM have built for us. It has enabled us to provide a best in class system to our trusts
and the feedback from our members is that they think the system is really helping them grow.
We have also found James and his team at CRM a real pleasure to deal with. They are responsive, supportive and deliver over and above what we have asked for.
We would strongly recommend them to any other organisation looking for a bespoke web based development platform.
'
James Mathie – Research Officer – SD
James Mathie – Research Officer – SD
