Initial Meeting: The aim is to understand your needs and objectives as well as budget and timescale requirements
Return Meeting: We will return to you (generally within 1-2 weeks) with an outline specification document which details our system approach, implementation strategy and project timeline and costs.
Agreement & Specification: Agree with you to move forward and then build a detailed specification document.
Provide information and status updates within key stages of the project to highlight the progress being made (we always link our payment to project progress so customers investment is looked after)
Return with a test version of the system and gauge user thoughts and feedback
Deliver enhancements and end user suggestions (within the initial design framework)
to the test version.
Deliver the complete system (usually within a trial area) and ensure all appropriate users are trained and made aware of the support available
Conduct a customer review to define ongoing development, support and ongoing project rollout and implementation
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