Ongoing Development Support
The movement towards SaaS models is ensuring that the days of having out of date systems should be a thing of the past. We understand that in today's business climate, things change. Even with the most detailed of specifications, requirements to add further functionality or fields into systems grow. Once users have got to use systems each day, they identify new features or enhancements which can make the application even more effective.
CRM work with each customer that we develop systems for to continually develop, enhance and improve the way in which they operate. Our monthly support programs not only provide customers with the front line help and support that they and their users require, we also include 'development hours' so that the applications built can be added to and built upon. For a set monthly fee, we will work to suggest ideas on how things can be improved and we will also act on user feedback to make enhancements and amends.
What we offer in this area is pretty unique. Most development companies will not only stick to rigid development specifications but also charge the earth when new enhancements are required. At CRM, we are different. We understand that business changes and so applications like the ones we build which are key to the organisation need to change as well. We act quickly but only on the approval of our customers. Contact CRM to discuss our Ongoing Development Support in more detail and what could be suitable for your business.
Just remember – the need for rigid systems which don't grow and change as you change are over! Don't be told that they can't move with you because they can!
