Everything we do at CRM is based upon the idea that the customer is the lifeblood of business. This applies both to our services, which help organisations build and strengthen customer relationships, and also in the service and support we provide to our clients before, during and after projects.

We understand the pressure of being a small business and we aim to take this as much of this pressure from your shoulders as possible. Whether it be offering advice on which systems you really need, or taking you through the neccessary steps to get you making the most from your system, CRM is happy to help.

Customers Really Matter was founded in September 2005 to meet the growing demand for affordable and easy to use Customer Relationship Management (CRM) Systems. Initially based as a small team in Oxford, we have since expanded and relocated to Weston-super-Mare, taking on more staff to meet our level of growth.